CCPA/CPRA Privacy Notice for Phantom Productions LLC

Effective Date: 02/27/2024

This California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) Privacy Notice ("Notice") is intended to inform California residents about how Phantom Productions LLC ("we," "our," or "us") collects, uses, discloses, and protects personal information. This Notice supplements our general Privacy Policy and applies solely to residents of California.

1. Personal Information We Collect

Under the CCPA/CPRA, personal information is defined as information that identifies, relates to, or can be reasonably linked to a consumer or household. Below is a summary of the categories of personal information we may collect from California residents:

a) Identifiers

• Discord User ID
• Email Address
• Profile Photo

b) Commercial Information

• Purchase history (e.g., digital assets purchased)

c) Internet or Other Electronic Network Activity

• Browsing history on our Website
• Interaction with our Website, such as login activity

d) Geolocation Data

• IP Address (may be used to determine approximate location)

e) Inferences

• Preferences, interests, or behaviors inferred from interactions with the Website

We collect this information from various sources, including directly from you (e.g., when you log in via Discord, make a purchase, or interact with our Website), and from our service providers (e.g., payment processors, analytics tools).

2. Use of Personal Information

We use the personal information we collect for the following business purposes:

• To provide our services, including granting access to digital assets, processing transactions, and supporting customer service.
• To communicate with you, including sending confirmations, updates, promotions (if opted-in), and customer service responses.
• For business operations, including marketing, analytics, and improving our Website and services.
• To comply with legal obligations, including fraud prevention and regulatory compliance.

We do not use personal information for profiling or automated decision-making that could significantly affect you.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share personal information with third parties in the following circumstances:

• Service Providers: We may share your personal information with third-party vendors who help us perform business functions, such as payment processors, hosting services, and customer support tools.
• Legal Compliance: We may share personal information to comply with legal obligations, respond to legal processes, protect our rights, or defend against claims.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Your CCPA/CPRA Rights

As a California resident, you have the following rights regarding your personal information:

a) Right to Know

You have the right to request information about the personal information we collect, use, and share. You may request the following:

• The categories of personal information we have collected.
• The specific pieces of personal information we have collected.
• The categories of sources from which the personal information was collected.
• The business purposes for collecting or selling the personal information.
• The categories of third parties with whom we share your personal information.

b) Right to Delete

You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions (e.g., for compliance with legal obligations or contractual purposes).

c) Right to Opt-Out of Sale or Sharing

We do not sell or share your personal information for monetary compensation. However, you have the right to request that we refrain from sharing your personal information with third parties for direct marketing purposes.

d) Right to Correct

You have the right to request that we correct any inaccurate personal information we maintain about you.

e) Right to Non-Discrimination

You have the right to exercise your CCPA/CPRA rights without being discriminated against. We will not deny you services or provide a different level of service based on the exercise of your rights.

f) Right to Access

You may request access to your personal information, including the right to know what personal data we hold, by submitting a verifiable request.

5. How to Exercise Your Rights

To exercise your rights under the CCPA/CPRA, please submit a verifiable request by contacting us at:

Phantom Productions LLC
Email: support@phantom-productions.net
Website: phantom-productions.net

We will respond to your request within 45 days of receipt. If we require more time, we will inform you of the extension and provide the reasons for the delay.

Please note that we may need to verify your identity before processing certain requests, and you may be asked to provide additional information to confirm that you are the person making the request.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for business, legal, and regulatory compliance purposes.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.

8. Changes to This Privacy Notice

We may update this CCPA/CPRA Privacy Notice from time to time. Any changes will be posted on this page, and the revised version will take effect as of the "Effective Date" listed at the top. We encourage you to review this Notice periodically for any updates.

9. Contact Information

If you have any questions or concerns regarding this CCPA/CPRA Privacy Notice or the way we handle your personal information, please contact us at:

Phantom Productions LLC
Email: support@phantom-productions.net
Website: phantom-productions.net

By using our Website and services, you acknowledge that you have read and understood this CCPA/CPRA Privacy Notice and consent to the collection and use of your personal information as described herein.